April 6, 2020
Dear Memorial Healthcare Community,
At Memorial Healthcare, the needs of our patients, their families, and our community are at the heart of every decision we make. We know that you have immediate questions and concerns regarding COVID-19 treatment and care, and we want to share our preparation plan with you.
COVID-19 is having an immense impact on a global scale. The pandemic has created a situation that continues to change on an hourly basis. We recognize the possibility of healthcare systems, including ours, being overwhelmed due to a lack of adequate staffing, resources, and equipment. We are like all other healthcare systems across the country, trying to do our best at managing our critical resources and being prepared to respond during this time of national crisis.
As part of our commitment to each patient, we may need to have difficult discussions with patients and their families in order to meet their needs, concerns, and wishes while managing limited resources. Please know that in an extreme emergency or extreme crisis, our priority is saving the most lives possible.
Please be assured that patient-centric care will remain at the heart of every decision made at Memorial Healthcare. Now more than ever, we need to work together to provide the best care possible that meets the needs of our patients, their families, and our community.
Sincerely,
Gregory P. Bontrager, Chairman Brian L. Long, FACHE
Memorial Healthcare President/CEO
Board of Trustees Memorial Healthcare
