Memorial Healthcare is committed to providing our patients, staff and visitors with the highest quality care and safety in our facilities. Our greatest responsibility is the health and safety of our patients, staff and community. That’s why we are committed to keeping you informed and prepared.
UPDATED VISITATION POLICY:
To protect the health of our communities and as a safety precaution to prevent the risk of spreading COVID-19, we continue with visitor restrictions. Our commitment to health and safety remains our highest priority. We’ll continue to monitor the risk of COVID-19 and will adjust restrictions as necessary. Thank you for your help in keeping our patients and employees safe.
- Click here to read our full policy which includes specific information for the allowable visitors/caregivers noted below.
- Visitation hours are 9 am to 9 pm daily.
- Designated visitors are no longer required. Patients can have multiple healthy visitors (age 16 and older) but MUST VISIT ONE AT A TIME.
- Visitors must enter through the front lobby, wear a mask, and receive a health assessment (answering of questions and temperature check). If arriving after 7 pm, please enter through our Emergency Department.
- Visitors must follow all visitation rules (see full policy).
We are asking for your support and active help in protecting one another. We urge you to wear a mask indoors, physically distance yourself and your family in crowded spaces, and if you are feeling unwell – stay home. If you are experiencing COVID-19 symptoms or have been exposed, please contact 989-729-6422 to make an appointment at one of our outpatient laboratory locations.
To send a message of hope, thanks, or inspiration to our healthcare workers, please click here. Your messages will serve as inspiration as we move into a new year filled with hope, kindness and determination. Thank you!
Beginning November 3, 2021, the CDC authorized the use of the Pfizer-BioNTech COVID-19 Vaccine for children ages 5 through 11 years. The COVID-19 vaccine is available through your local Health Department and many pharmacies. To find a COVID-19 vaccine near you please click here.
Click here to listen to just a few Memorial Healthcare physicians and advanced practice providers who recently shared their personal reasons for why they chose to receive the COVID-19 vaccine. Who will you protect?
While the Michigan Department of Health and Human Services mask mandate was lifted for businesses on June 22, 2021, the State of Michigan still requires healthcare facilities to keep masking requirements in place regardless of vaccination status.
As a medical facility where known or suspected COVID-19 cases may be present, all Memorial Healthcare facilities will adhere to masking requirements and other safety precautions to help protect one another and mitigate spread of the COVID-19 virus. If you do not have a mask, one will be provided upon entry to a Memorial Healthcare facility.
We appreciate your cooperation and continued support!
COVID-19 VACCINE STATUS:
- Click here to visit the Shiawassee County Health Department website for COVID-19 vaccine information.
- It is extremely important to:
- Seek out a COVID-19 test if you have any symptoms. Please contact 989-729-6422 to make an appointment at one of our outpatient laboratory locations (a detailed listing of signs and symptoms can be found below).
- Continue to wear a mask, wash your hands, and social distance.
- Don’t delay health care, such as annual physicals, lab testing, x-rays, emergency services, etc.
Now is not the time to let your guard down or to ignore expert medical guidance. Please assess your daily habits to ensure you take every precaution to limit exposure. This includes:
- Cleaning your hands regularly with soap and water
- Staying home if you are experiencing any symptoms of COVID-19 or otherwise not feeling well
- Covering your cough
- Receiving the COVID-19 and influenza vaccines
It is more important than ever that the choices we make each day are informed by the most reliable information and recommendations.
We continue to work closely with the Shiawassee County Health Department, closely following updates and guidance from the Center for Disease Control (CDC), World Health Organization (WHO), and state organizations including the Michigan Department for Health and Human Services. As your healthcare provider we remain committed to providing you the highest quality care as we continue the process of implementing additional measures of prevention and containment of COVID-19. We ask that you continue to follow our website and social media channels to stay up-to-date on any new developments.
COVID-19 TESTING SERVICES AVAILABLE AT MEMORIAL HEALTHCARE
COVID-19 PCR TESTING:
- In order to serve you efficiently, please call (989) 729-6422 to register and schedule a testing appointment.
- Average testing results in 24-72 hours.
- COVID-19 test results are available via Memorial Healthcare’s online patient portal or through your ordering provider’s office.
- Click here to learn the difference between COVID-19 Rapid and PCR tests
- Click here to download “What Does Your COVID-19 PCR (active) or COVID-19 Antibody Test Result Mean?”
COVID-19 ANTIBODY TESTING:
- A COVID-19 antibody test is available at Memorial Healthcare for $50 (self-pay). The antibody test does not require an order from a healthcare provider.
- Download our COVID-19 antibody testing education sheet here
MONOCLONAL ANTIBODY THERAPY FOR COVID-19 POSITIVE PATIENTS
Memorial Healthcare offers monoclonal antibody therapy for COVID-19 positive patients who are determined to be at high-risk. When administered as soon as possible after positive viral testing, and within 10 days of symptom onset, monoclonal antibodies may improve symptoms and reduce risk of hospitalizations and death associate with COVID-19.
Please click here for an information flyer including a list of what determines a person to be considered high-risk.
FREQUENTLY ASKED QUESTIONS
WHAT IS COVID-19?
Coronavirus disease 2019, or COVID-19, is a respiratory disease caused by a novel coronavirus. For more information from the State of Michigan click here.
HOW IS COVID-19 SPREAD?
The CDC believes the virus spreads in two ways:
- Through respiratory droplets created when an infected person coughs or sneezes in proximity (within approximately 6 feet) of others;
- Touching a surface or object that has the virus on it and then touching your own mouth, nose, or eyes (this method is not believed to be a main cause for the spread of the virus)
WHAT ARE SOME OF THE SYMPTOMS OF COVID-19?
According to the CDC, common symptoms of COVID-19 include:
- Shortness of breath or difficulty breathing
- New loss of taste or smell
- Muscle or body aches
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
In the most severe occurrences, patients have experienced pneumonia in their lungs, multi-organ failure and death.
Symptoms of COVID-19 may appear anywhere between 2 and 14 days after exposure to the virus. According to the CDC, older individuals, those with pre-existing health conditions (such as heart disease, diabetes, or lung disease), and people with compromised immune systems may be at greater risk for severe illness from the virus.
I AM EXPERIENCING SYMPTOMS AND THINK I MAY HAVE COVID-19. WHERE SHOULD I GO?
Anyone experiencing mild to moderate flu-like symptoms (fever, cough, chills, muscle aches, headache, new loss of taste or smell) are asked to contact their healthcare provider for guidance. Anyone experiencing more severe symptoms, such as extreme shortness of breath, is asked to call 9-1-1 or proceed directly to the Emergency Department. If possible, individuals are asked to contact the Emergency Department at (989) 720-CARE (2273) prior to their arrival.
WHERE CAN I GET THE LATEST NEWS AND INFORMATION ABOUT COVID-19?
Information about COVID-19 is evolving daily. To learn the most up-to-date information about COVID-19, we recommend these resources:
- Shiawassee County Health Department
- Centers for Disease Control (CDC)
- Michigan Department of Health and Human Services
If you are planning to travel overseas, please visit the CDC travel site.
WHO IS AT THE GREATEST RISK FOR CONTRACTING COVID-19?
The elderly and people with chronic health conditions or weak immunity should take extra precautions.
HOW CAN I HELP STOP THE SPREAD OF THE DISEASE?
To help contain the spread of all germs, including influenza and COVID-19, the best defense is to wash your hands thoroughly and regularly, avoid touching your face, and be sure to cover your cough or sneeze. Use extra precautions when touching common surfaces such as doorknobs and handrails, and disinfect surfaces regularly.
- Wash your hands often with soap and water for at least 20 seconds.
- Use an alcohol-based hand sanitizer with at least 60% alcohol.
- Wear a face mask
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue.
- Clean and disinfect frequently touched objects and surfaces.
Those interested in learning more about COVID-19 can visit the following resources for the latest information: