UPDATED VISITATION POLICY BEGINS JUNE 15
To protect the health of our communities and as a safety precaution to prevent the risk of spreading COVID-19, we continue with temporary visitor restrictions. Beginning Monday, June 15th, Memorial Healthcare will allow one healthy visitor at a time for our admitted patients daily from 3 pm to 7 pm. It is extremely important that you click here to read our full visitation policy which includes how to enter the hospital, visitor health screenings, wearing of face masks, and more. We’ve also included information on continued restrictions in our provider offices, outpatient clinics and Emergency Department. Our commitment to health and safety remains our highest priority. We’ll continue to monitor the risk of COVID-19 and will adjust visitor restrictions as necessary. Thank you for your help in keeping our patients and employees safe.



NEW COVID-19 ANTIBODY TESTING AVAILABLE
Click here for a COVID-19 Antibody Testing Education Sheet

Memorial Healthcare is now offering a new antibody test that can identify previous patient exposure to COVID-19 and successful recovery. The test involves a simple blood draw, and it represents a vital step in COVID-19 vaccination research and development.

Results will be available to patients within 72 hours of testing. The antibody test is available for $50 and does not require an order from their healthcare provider.

Memorial Healthcare is also offering antibody testing on a larger scale to employers seeking to have employees tested before they return to work. Employers may contact (989) 720-2131 for additional information, including the option of testing employees at the workplace.

For social distancing purposes, please call (989) 720-2131 to schedule an appointment or click here to submit a request for a return telephone call at your convenience. 


NEW TESTING FOR ASYMPTOMATIC INDIVIDUALS

Memorial Healthcare has expanded testing criteria for COVID-19. This testing is now be available to any asymptomatic individual. For social distancing purposes we ask that you schedule an appointment for testing. Please call (989) 720-2131.

Employers seeking to have their workforce tested are asked to contact Memorial Healthcare at (989) 720-2131 for priority determination. Individuals will be seen on an appointment basis only at a separate location from the hospital’s main campus.

DEMOBILIZATION OF ALTERNATE CARE SITE

Effective 6 pm, Friday, May 22, Memorial Healthcare closed its Alternate Care Site, located on the hospital’s main campus. Opened March 14th, the ACS was designed to screen an influx of COVID-19 suspected patients. Since then, Memorial Healthcare has seen 1,840 patients at the Alternate Care Site. Anyone experiencing mild to moderate flu-like symptoms (fever, cough, chills, muscle aches, headache, new loss of taste or smell) are asked to contact their healthcare provider for guidance. Anyone experiencing more severe symptoms, such as extreme shortness of breath, is asked to call 9-1-1 or proceed directly to the Emergency Department. If possible, individuals are asked to contact the Emergency Department at (989) 723-5211, prior to their arrival.

VISITATION
To protect the health of our communities and as a safety precaution to prevent the risk of spreading COVID-19, we continue with temporary visitor restrictions. Beginning Monday, June 15th, Memorial Healthcare will allow one healthy visitor at a time for our admitted patients daily from 3 pm to 7 pm. It is extremely important that you click here to read our full visitation policy which includes how to enter the hospital, visitor health screenings, wearing of face masks, and more. We’ve also included information on continued restrictions in our provider offices, outpatient clinics and Emergency Department. Our commitment to health and safety remains our highest priority. We’ll continue to monitor the risk of COVID-19 and will adjust visitor restrictions as necessary. Thank you for your help in keeping our patients and employees safe.

MEMORIAL MEDICAL ASSOCIATES PROVIDER OFFICES
Clinical services in all Memorial Healthcare employed provider offices have expanded for in-person visits. We also continue to offer telemedicine visits. Please contact your provider for additional information.

At Memorial Healthcare, our greatest responsibility is the health and safety of our patients, staff and community. With the ongoing COVID-19 (Coronavirus) pandemic, we recognize the growing uncertainty and anxiety in our community. That’s why we are committed to keeping you informed and prepared.

We have implemented operational and procedural updates to limit potential exposure to the virus and to prepare for management and treatment of any potential or confirmed cases in our community. We are working closely with the community health department, closely following updates and guidance from the Center for Disease Control (CDC), World Health Organization (WHO), and state organizations including the Michigan Department for Health and Human Services.

What is Memorial Healthcare doing to protect patients and visitors?

Memorial Healthcare is committed to providing our patients, staff and visitors with the highest quality care and safety in our facilities. We continue to monitor the spread of COVID-19 and are in constant communication with the CDC and other government entities to ensure we have the most up-to-date information. Should the virus be detected in mid-Michigan, we have operations and procedures in place to quickly address the needs and safety of our patients, staff and visitors.

What is COVID-19?

Coronavirus disease 2019, or COVID-19, is a respiratory disease caused by a novel coronavirus. COVID-19 has been detected in more 100 locations internationally, with more than 1,000 cases in the United States including Michigan. It has been declared a pandemic by the World Health Organization and the State of Michigan has been declared in an emergency state. For more information from the State of Michigan click here.

How is it spread?

The CDC believes the virus spreads in two ways:

  • Through respiratory droplets created when an infected person coughs or sneezes in proximity (within approximately 6 feet) of others;
  • Touching a surface or object that has the virus on it and then touching your own mouth, nose, or eyes (this method is not believed to be a main cause for the spread of the virus)

What are some of the symptoms of COVID-19?

According to the CDC, common symptoms of COVID-19 include:

  • Fever
  • Cough
  • Shortness of breath
  • New loss of taste or smell
  • Chills
  • Muscle aches
  • Headaches

In the most severe occurrences, patients have experienced pneumonia in their lungs, multi-organ failure and death.

Symptoms of COVID-19 may appear anywhere between 2 and 14 days after exposure to the virus. According to the CDC, older individuals, those with pre-existing health conditions (such as heart disease, diabetes, or lung disease), and people with compromised immune systems may be at greater risk for severe illness from the virus.

I am experiencing symptoms and think I may have Coronavirus, where should I go?

Anyone experiencing mild to moderate flu-like symptoms (fever, cough, chills, muscle aches, headache, new loss of taste or smell) are asked to contact their healthcare provider for guidance. Anyone experiencing more severe symptoms, such as extreme shortness of breath, is asked to call 9-1-1 or proceed directly to the Emergency Department. If possible, individuals are asked to contact the Emergency Department at (989) 723-5211, prior to their arrival.

Should I reschedule or cancel my appointment at Memorial Healthcare?

Clinical services in all Memorial Healthcare employed provider offices have expanded for in-person visits. We also continue to offer telemedicine visits. Please contact your provider for additional information.

Is it safe for me to visit Memorial Healthcare?

To protect the health of our communities and as a safety precaution to prevent the risk of spreading COVID-19, we continue with temporary visitor restrictions. Beginning Monday, June 15th, Memorial Healthcare will allow one healthy visitor at a time for our admitted patients daily from 3 pm to 7 pm. It is extremely important that you click here to read our full visitation policy which includes how to enter the hospital, visitor health screenings, wearing of face masks, and more. We’ve also included information on continued restrictions in our provider offices, outpatient clinics and Emergency Department. Our commitment to health and safety remains our highest priority. We’ll continue to monitor the risk of COVID-19 and will adjust visitor restrictions as necessary. Thank you for your help in keeping our patients and employees safe.

We understand that this is a challenging and stressful time. As your healthcare provider we remain committed to providing you the highest quality care as we continue the process of implementing additional measures of prevention and containment of COVID-19. We ask that you continue to follow our website and social media channels to stay up-to-date on any new developments.

FREQUENTLY ASKED QUESTIONS

WHERE CAN I GET THE LATEST NEWS AND INFORMATION ABOUT COVID-19?

Information about COVID-19 is evolving daily. To learn the most up-to-date information about COVID-19, we recommend these resources:

If you are planning to travel overseas, please visit the CDC travel site.

WHO IS AT THE GREATEST RISK FOR CONTRACTING COVID-19?

The elderly and people with chronic health conditions or weak immunity should take extra precautions.

HOW CAN I HELP STOP THE SPREAD OF THE DISEASE?

To help contain the spread of all germs, including influenza and COVID-19, the best defense is to wash your hands thoroughly and regularly, avoid touching your face, and be sure to cover your cough or sneeze. Use extra precautions when touching common surfaces such as doorknobs and handrails, and disinfect surfaces regularly.

PREVENTION

  • Wash your hands often with soap and water for at least 20 seconds.
  • Use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue.
  • Clean and disinfect frequently touched objects and surfaces.