Memorial Receives Most Wired IT Award

July 10, 2017

HealthCares Most Wired Winner 2017Memorial Healthcare has been recognized as one of the nation’s leading hospitals in the adoption of information technology, according to results of the 19th Annual Health Care’s Most Wired® survey, released today by the American Hospital Association’s (AHA) Health Forum.

The annual Most Wired survey is a leading industry barometer that measures information technology (IT) use and adoption among hospitals nationwide. Nearly 700 organizations, representing 2,158 hospitals (39 percent of all hospitals in the U.S.), took part in the 2017 survey.

“We are proud to receive this national recognition of our use of technology to transform and enhance patient care at Memorial Healthcare,” says Tom Kurtz, Vice President of Information Services at Memorial Healthcare. “This award represents the work and dedication of many people throughout the organization from the strategic direction of the board of trustees, innovative executive team, dedicated physician and clinician care teams, and the hard work and dedication of our information services team all working together to achieve our shared strategic objectives.”

According to the survey’s results, Most Wired hospitals are using smartphones, telehealth and remote monitoring to create more ways for patients to access healthcare services and capture health information.

“The Most Wired hospitals are using every available technology option to create more ways to reach their patients in order to provide access to care,” said AHA President and CEO Rick Pollack. “They are transforming care delivery, investing in new delivery models in order to improve quality, provide access and control costs.”

Innovation in patient care embraces emerging technologies and underscores the need for secure patient information exchange. Hospitals have increased their use of sophisticated IT monitoring systems to detect patient privacy breaches, monitor for malicious activities or policy violations and produce real-time analysis of security alerts.

  • 97 percent use intrusion detection systems.
  • 96 percent perform data access audits.
  • Nearly 90 percent run targeted phishing exercises to teach employees to question suspicious emails.

One of the largest enhancements to patient care through information technology has been the use of analytics. Most Wired hospitals are transforming care delivery with knowledge gained from data and analytics. They are investing in analytics to support new delivery models and effective decision-making and training clinicians on how to use analytics to improve quality, provide access and control costs.

  • 82 percent analyze retrospective clinical and administrative data to identify areas for improving quality and reducing the cost of care.
  • Three-quarters use sophisticated analytics such as predictive modeling and data to improve decision-making.
  • Nearly 70 percent interface electronic health record data with population health tools for care management.
  • More than 70 percent are providing data analytic tools training to physicians and nurses.
  • 45 percent initiate a patient pathway using health IT to follow a care plan.
  • Nearly 40 percent deliver quality metrics to physicians at the point-of-care.
  • 32 percent have tools for real-time patient identification and tracking for value-based care conditions, such as chronic obstructive pulmonary disease.

Detailed results of the survey and study can be found in the July issue of H&HN. For a full list of winners, visit