At Memorial Healthcare, we are committed to providing you with the best care possible in an environment that is supportive of your needs, understanding of your situation and welcoming to your family and friends. We care strongly about how we provide services and conduct our business.
As you travel throughout our hospital and satellite facilities, we hope it is evident that all of our employees, physicians, and volunteers are committed to providing you and your family the highest quality, compassionate care, and service.
If you have questions or concerns about your care or would simply like to recognize one of our team members for exceeding your expectations and delivering high-quality care, please feel free to contact our Service Excellence Advocate. Our Service Excellence Advocate will listen to your feedback and follow up with the appropriate department managers and/or physician leaders. The goal is to bring awareness to potential opportunities for improvement within the organization and to follow up with individuals with their questions or concerns.
Contacting The Service Excellence Advocate
The Service Excellence Advocate is available by phone Monday – Friday from 8:00 am until 4:30 pm. In the event that you have to leave a voice mail, your call will be returned as soon as possible.