Thank you for choosing Memorial Healthcare for your care.

At Memorial Healthcare we respect your right to safety and privacy.

Click on the items below for hospital-related patient safety, patient rights and Durable Power of Attorney information:

Patient Safety Brochures and Videos

Durable Power of Attorney for Healthcare

Patient/Resident Bill of Rights

Privacy Notice

If you have any questions about the quality or safety of care at Memorial Healthcare, please contact our Customer Service department at 989-723-5211, ext. 1960.

Public Notice - Concerns About Patient Care and Safety

The Joint Commission on Accreditation of Healthcare Organizations will conduct unannounced surveys of Memorial Healthcare. The purpose of the survey is to evaluate the organizations compliance with nationally established Commission standards. The survey results are used to determine whether, and the conditions under which, accreditation should be awarded the organization.

Joint Commission standards deals with organization quality, safety of care issues and the safety of the environment in which care is provided. Anyone believing that their concerns about patient care and safety in the hospital have not been addressed by the hospital may contact Joint Commission in one of the following ways:

In Writing:
Division of Accreditation Operations
Office of Quality Measuring
Joint Commission on Accreditation of Healthcare Organizations
One Renaissance Boulevard
Oakbrook Terrace, IL 60918

or

Fax: 630-792-5636

or

Email:  complaint@jcaho.org