May 13, 2020

Memorial Healthcare Only Hospital in Mid-Michigan to Earn Both an “A” Rating From The Leapfrog Group and a 4-Star Rating From CMS

Stellar quality and safety ratings best other mid-Michigan hospitals in nearly every category

Memorial Healthcare has received an “A” rating in the Spring 2020 Leapfrog Hospital Safety Grade, which is a continuation of this recognition. The hospital has also earned four stars from the Centers for Medicare and Medicaid Services (CMS), which rates the quality of care at over 4,000 Medicare-certified hospitals across the country for overall rating and Hospital Consumer Assessment of Healthcare Provider (HCAHPS) surveys.

Memorial Healthcare is the only mid-Michigan hospital to receive top marks in both assessments.

“Patient safety has always been a priority at Memorial Healthcare and the COVID-19 pandemic has made it more important for healthcare providers to think critically and act proactively to ensure clean, safe environments for our patients and staff,” said Brian Long, FACHE, President/CEO of Memorial Healthcare. “We take a lot of pride in these accolades. They are a testament to our ability to deliver world-class care where patients and their families have confidence in safety and quality.”

Memorial Healthcare was also just recently recognized by The Economic Alliance for Michigan for an Excellence and Improvement in Maternity Care Award. Memorial is one of just 16 hospitals from the State of Michigan to receive this award. The award is part of the Alliance’s Maternity Care Project, which was created in 2018. The project goals are to decrease the state’s infant mortality, reduce the rate of unnecessary C-sections, and be an educational resource for new and expecting parents residing in Michigan.

CMS, the federal agency that runs Medicare, awards star ratings to hospitals across the country based on a variety of factors, ranging from rates of infection and mortality to safety of care and patient experience. Only 41 of Michigan’s 107 eligible hospitals received a four-star rating from CMS.

The Leapfrog Hospital Safety Grade uses 28 measures of publicly available hospital safety data to assign grades to more than 2,600 acute-care hospitals across the U.S. twice per year (spring/fall). The Safety Grade assigns an ‘A’, ‘B’, ‘C’, ‘D’ or ‘F’ grade to all general hospitals across the country based on their performance in preventing medical errors, injuries, accidents, infections, and other harms to patients in their care. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

About Memorial Healthcare

Memorial Healthcare is an independent, community non-profit hospital with 161 beds and a medical staff of more than 200 physicians and advanced practice providers. Memorial is the sole hospital in Shiawassee County, serving a population of approximately 68,000 with an expanded footprint in Genesee, Saginaw, Bay, and Clinton counties. With a medical staff of over 200 and more than 1,200 employees, Memorial Healthcare’s mission rings true today, as it did in 1921 when it opened its doors, to promote health and wellness through quality compassionate healthcare with a commitment to service excellence, teamwork, and innovation. For more information, visit

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