Patient Advocate

At Memorial Healthcare, we are committed to providing you with the best care possible in an environment that is supportive of your needs, understanding of your situation and welcoming to your family and friends. We care strongly about how we provide services and conduct our business.

Whitney Jaques, Patient Advocate

Whitney Jaques, Memorial Healthcare’s Patient Advocate.

As you travel throughout our hospital and satellite facilities, we hope it is evident that all of our employees, physicians, and volunteers are committed to providing you and your family the highest quality, compassionate care, and service.

If you have questions or concerns about your care or would simply like to recognize one of our team members for exceeding your expectations and delivering high-quality care, please feel free to contact our Patient Advocate, Whitney Jaques.

Whitney will listen to your feedback and follow up with the appropriate department managers and/or physician leaders. Her goal is to bring awareness to potential opportunities for improvement within the organization and to follow up with individuals with their questions or concerns.

Contacting The Patient Advocate

The Patient Advocate is available by phone Monday – Friday from 8:00 am until 4:30 pm. In the event that she is away from her office, she will return your voicemail communication as soon as possible.

To provide feedback regarding your recent experience, you can call Whitney at 989-729-4960 or 1-800-206-8706, ext. 1960.